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COVID-19: Latest Updates

Ville de Châteauguay is preparing to partially reopen its administrative offices by appointment, as of Monday, June 1, during normal business hours (from Monday to Thursday, from 8:30 am to 12 noon and from 1:15 pm to 5 pm and on Friday from 8:30 am to 12 noon).

However, the City would like to limit physical presence and avoid having too many persons at once in its buildings. Consequently, everyone who would like to come in person must make an appointment in advance with the desired service. Only one person may come to the appointment. You can reach the various departments by calling 450 698-3000. Calls will be transferred to the personnel concerned who are either working on site or teleworking.

The offices affected by the reopening are city hall, the municipal court and the Public Works building. You can also schedule an appointment at the Centre culturel Georges-P.-Vanier by calling 450 698-3100 from Monday to Friday, between noon and 6 pm. The wearing of a face covering is mandatory for the appointment.

The Bibliothèque Raymond-Laberge will remain closed until further notice. However, the no-contact book lending service started on Monday, May 25, so it is now possible to borrow and return documents. You will find more information on the procedure to follow at ville.chateauguay.qc.ca/en/coronavirus, in the “Bibliothèque Raymond-Laberge” section.

Sanitary measures

Many safety measures have been established to limit the risks of propagating the COVID-19 virus, including:

• Limit of one person at a time in city hall (the places to wait are indicated outside);
• Sink outdoors for hand washing and a liquid hand sanitizer station;
• Wearing of a face covering is mandatory.

If you have any symptoms such as a fever, cough, difficulty breathing or a sudden loss of smell without nasal congestion, with or without the loss of taste, please do not come for your appointment. Kindly postpone your visit or contact us by telephone or by email instead.

OTHER UPDATES: 

  • Suspension of interest on tax payments : In order to alleviate the tax burden of citizens who may be experiencing financial difficulties during this period of instability, the Ville is suspending interest on tax payments until November.
  • Since Friday, March 27, a special telephone line created by the city council has been available to report cases of distress or situations that deserve immediate attention in connection with the coronavirus pandemic (COVID-19). This line is available 7 days a week, from 8 a.m. to 6 p.m., at 438 392-5948.
  • Garage sales scheduled for May and July are cancelled. More information about those planned for September will come.
  • Good news! Quebec government is in the process of resuming sports activities. From June 22, indoor sports facilities as well as public and private beaches will be able to open again. Matches for group sports will also be able to resume, in accordance with the guidelines of the Public Health. Follow our various publications to learn more about the progressive return to the game in the coming weeks!

Finally, Ville of Chateauguay would like to remind its citizens to take seriously all directives issued by government authorities related to the pandemic and asks for everyone's collaboration. 

 

  • It is important, for the sake of the environment and the safety of others, to dispose of used gloves and masks in garbage cans, ideally knotted bags, in order to minimize the risk of spreading COVID-19 and, of course, to maintain a pleasant environment for everyone.
  • We would like to remind you that wipes, of any kind, must not be disposed of in the toilet. In the current context, we are seeing an increase in the consumption of wipes and many of them end up in the toilet and block out the pumps. The wastewater management team is asking for your collaboration to prevent a situation that could affect the proper water treatment. At all time, please, put your wipes in the trash!

Other numbers to remember

  • For public works emergencies, during normal city business hours: 450 698-3150
  • For public works emergencies outside of business hours: 450 698-1331
  • Emergency: 911
  • Info-Coronavirus: 1 877 644-4545 

Sportplex from the Régie Beau-Château

More information is available on the Régie's website at www.beauchateau.ca. 

Héritage Saint-Bernard Facilities 

More information is available on the Héritage Saint-Bernard website at www.ilesaintbernard.com. 

Fernand-Seguin Ecological Centre

More information is available on the Héritage Saint-Bernard website at www.ilesaintbernard.com

Polydium

More information is available on the Polydium website at www.polydium.ca

Other municipal buildings occupied by local organizations

All other municipal buildings, including those used by local organizations such as Centre 55+, FADOQ and others, are also closed. 

During this period of pandemic, we have drawn up a list of services and shops opened on the territory of Chateauguay. SEE THE LIST

On behalf of our merchants, please encourage the local economy in accordance with existing health measures and the social distance required to limit the spread of COVID-19.  

Several community resources in the region are working hard to help vulnerable people during the pandemic.

Consult the Community Resources Directory developed by the CISSS de la Montérégie-Ouest. (French only)

 

Given the current situation related to the coronavirus pandemic, the Ville de Châteauguay must, in a preventive approach, order several measures to protect both the public and municipal personnel against the possible spread of COVID-19.The Ville de Châteauguay intends to prioritize online or telephone services. The Court’s service counter will therefore be closed to the public.

Payment 

It is possoble to make regular payments by certified cheque or money order payable to "Ville de Châteauguay".   

Suspended driver's licence 

If your licence is suspended and you would like to pay the full amount owing in order to lift the suspension at the Société d’assurance automobile du Québec SAAQ), you can call the Municipal Court and make a credit card payment by calling 450 698-3244. Upon receipt of the payment, a notice will be sent to the SAAQ and the penalty will be lifted. Please check with the SAAQ that the penalty has indeed been lifted before starting to drive again.

Arrest warrant

With regard to persons who have signed a promise to appear before the fine collector following the execution of an arrest warrant or who have received an offer of compensatory work, please do not come to Court on March 30, 2020, despite what is written on the document you signed or that you received. Instead, please call the Municipal Court at 450 698-3243 between 2:00 pm and 4:00 pm.

Court sessions

Court sessions are maintained for criminal cases.  The accused person does not have to attend as long as he or she is represented by a lawyer.  If you are a person charged with a criminal offence and do not have a lawyer, it is recommended that you:

  • Hire a lawyer
  • Or contact the COVID-19 Legal Assistance Clinic established by the ministre de la Justice et Procureur générale du Québec et le Bâtonnier du Québec at the following numbers:
    • Toll free: 1 866 699-9729
    • Montreal: 514 789-2755
    • Capitale-Nationale: 418 838-6415
    • Gatineau: 819-303-4080

              The hearings will be held in camera.  If you are returning from abroad or have symptoms of COVID-19, you will be denied access to the courtroom.

              For all urgent requests, you can call 450 698-3246.  The Judge will be informed and will determine if a session must be held.

              All criminal files (statements of offence) with hearing dates in March, April and May will be postponed to a later date.  Please do not attend. We will send you a notice of hearing informing you of the new date.  

              Contestation (plea of not guilty)

              If you wish to plead not guilty, you must complete and send us the response form included in the statement of offence. You will also find a self-addressed envelope for this purpose.

              If you no longer have the reply form, the envelope or both, you can send us a simple letter indicating that you wish to plead not guilty and include your name, contact information and the statement of offence number that is located at the top centre of the statement of offence.

              The reply form can be sent to us:

              • by mail; 
              • by e-mail;
              • by fax.

              MUNICIPAL COURT

              265 D'Anjou Boulevard, #101
              Châteauguay, Quebec J6J 5J9
              Telephone: 450 698-3246
              Fax: 450 698-3259

              E-mail: cour.municipale@ville.chateauguay.qc.ca

               

              The library is now open to the public according to our summer schedule:

              •  Monday from 12 noon to 9 p.m.

              •  Tuesday and Wednesday from 9 a.m. to 9 p.m. 

               •  Thursday from 9 a.m. to 8 p.m.

              •  Friday from 9 a.m. to 5 p.m.

              To ensure everyone's safety, certain measures must be observed. See our official press release for the applicable health rules.

              Workplace Sanitary Standards for Libraries

              Bibliothèque Raymond-Laberge employees are carefully following the recommendations of the Workplace Sanitary Standards Guide for Museum Institutions and Libraries – COVID-19, including special measures for libraries:

              •  Libraries operate their activities, including group animation activities, according to the instructions of the Direction générale de la santé publique regarding the number of people authorized for indoor gatherings and the minimum physical distancing parameters;

              •  Material for collective use (computers, tablets, audio guides, etc.) is disinfected  between users;

              •  Visitors personally deposit the documents they return to the library in the book chute or in a place determined for this purpose;

              •  Workers, who must handle carts, works of art, documents or other objects, must wash their hands frequently. If possible, for documents returned to the library, a good practice is to place them in quarantine for 24 hours before handling them. At Bibliothèque Raymond-Laberge, the quarantine period is 72 hours.

              Your digital library!

              Digital loans are available at all times. Visit your digital library and discover :

              • The collection of digital books, newspapers and magazines.
              • Tap'Touche, the online method for learning the right keyboarding method.

              It's all free! 

              Members must login with their library card number and password.  

              Also consult our electronic resources.

              Any questions or problems?

              Call us at 450-698-3080. It will be our pleasure to help you! You can also contact us ...

              •  By email at biblio@ville.chateauguay.qc.ca

              •  Online at Catalogue Simb@, "Écrivez-nous" section

               

              In order to respect the latest provisions put forward by the Government of Quebec, the Service de police de Châteauguay invites citizens to restrict their presence at the Police Station and to go there only in urgent cases. This provision is intended to limit the spread of the coronavirus by avoiding travel and contact among the population.

              COVID-19 : Application of the Health Emergency Decree

              COVID-19 : Police Service takes necessary precautions

               

              City Council now sits in camera. Citizens can follow the proceedings via webcast on our Facebook page and submit their questions using an online form. You can view information on each session and complete the form on this web page: (in French only) 

               https://www.ville.chateauguay.qc.ca/publications-rapports/193

              Each Councilor can be reached at those phone numbers : 

              • Barry Doyle - District de La Noue (1) : 514 922-1984
              • Michel Énault - District du Filgate (2) : 514 717-7147
              • Éric Corbeil - District de Robutel (3) : 514 512-3547
              • Lucie Laberge - District de Brumbay (4) : 450 691-4459
              • Marcel Deschamps - District de Salaberry (5) : 450 699-1120
              • Mike Gendron - District de Lang (6) : 514 829-1986
              • Éric Allard - District de Le Moyne (7) : 514 817-5167
              • François Le Borgne - District D'Youville (8) : 514 486-1336

               

              The events initiated by the Ville de Châteauguay, in particular the shows planned by Château-Scènes, are suspended until further notice. 

              To get the latest updates on a specific event, see the Events & Festivals section of our website.

               

              All bids must be mailed to the Public Works and Engineering Building (220 boul. Industriel).

              A video of the bid opening, filmed in front of two witnesses, will be available upon request and the results will be published on the SEAO website (http://www.seao.ca). The Ville de Châteauguay is committed to respecting all transparency procedures in order to remain in good standing.  

              For all published tenders, several dates have been extended and you are invited to visit the OACS website regularly to monitor the publication of addendums and notices.  

              The Supply Division is available during regular hours. You can reach it by e-mail at the following address: appro.chateauguay@videotron.ca.

               

              What preventative measures does the government recommend to address COVID-19?

              Proper hygiene measures are recommended for everyone:

              • Wash your hands often with warm running water and scrub with soap for at least 20 seconds.
              • Use alcohol-based hand sanitizer if you do not have soap and water.

              Follow hygiene rules when you cough or sneeze:

              •       Cover your mouth and nose with your arm to reduce the spreading of germs.
              •       If you use tissues, throw them in the trash as soon as possible and wash your hands afterwards.
              • Avoid visiting people in hospital or in long-term care facilities for 14 days after returning from a foreign country or if you are ill.

               

              • Avoid direct contact when greeting someone, such as shaking hands, and use alternative types of greetings instead.
              • Cover your mouth and nose with your arm to reduce the spreading of germs.
              • If you use tissues, throw them in the trash as soon as possible and wash your hands afterwards.
              • Avoid visiting people in hospital or in long-term care facilities for 14 days after returning from a foreign country or if you are ill.
              • Avoid direct contact when greeting someone, such as shaking hands, and use alternative types of greetings instead.

              Masks are not an effective protection tool for the general public. However, their use is recommended for patients suspected of having an infection and for the health professionals caring for them.

              Symptoms and treatments

              The main symptoms of COVID-19 are as follows:

              • Fever
              • Cough
              • Difficulty breathing

              Symptoms may be mild (similar to a cold) or more severe (such as those associated with pneumonia, pulmonary insufficiency or renal failure).

              In rare cases, the illness may lead to death. People most at risk of complications are immunocompromised people, those with chronic diseases and the elderly.

              Ressources directory

              If you are concerned about COVID-19 or have symptoms such as cough or fever, you can call 1-877-644-4545. 

              Temporary Help Worker Program (TWAP COVID-19): 1-800-863-6582

              Employment Insurance - Sickness Benefit: 1 833 381-2725

              Employment Insurance - regular benefit: 1-800-808-6352

              Canadian citizens abroad: 1 613 996-8885

              Self-Care Guide

              Last update: 2020-07-29 10:35