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Passeport-loisir / Registration

Your reduction card

Have you obtained your Passeport-loisir yet? At a minimal cost per resident or for the entire family and valid for a period of 2 years, this passport allows you to save on numerous activities and outings, while it is obligatory to own one in other occasions (registration, rental, etc.). Non-residents can also obtain a passport that is valid for one year from the date of purchase at a reasonable cost.

Issuing and Renewing a Passeport-loisir

Due to the registration period for the day camp and the health measures to stop the spread of COVID-19, the renewal or the issuance of a new Passeport-loisir may exceptionally be done by phone at 450 698-3100, between Monday, May 4 and Thursday, May 7, from 1 to 5 p.m.

Cost:

Residents (valid for 2 years)
$8/person
$14/family (a passeport is issued for each person)
Non-residents (valid for one year starting on the date of its purchase)
$70/person

Where to get your Passeport-loisir?

Centre culturel Vanier
15, boul. Maple
Tél.: 450-698-3100

Opening hours

From Tuesday, May 12

Date

Service counter                  
May 12 to 17
Appointment only, between 12 noon and 6 p.m.
Call 450 698-3100.
For payments other than by credit card, for registrations only.
May 19 to 30
Official reopening
Tuesday to Saturday
12 noon to 6 p.m.
June 1st to September 4
Monday to Friday
12 noon to 6 p.m.

* The cultural centre will be closed on Monday, May 18 on Victoria's Day.

Refund policy for the activities

No refund is possible for $10 or less.

A refund will be given if requested 10 days before the beginning of the activity. A $10 fee will be deducted as an administration fee.

No refunds will be made less than 10 days before the start of the activity, except on presentation of a medical ticket.

With the presentation of a medical ticket, the refund will be made in proportion to the use minus $10 administration fee. To calculate the pro rata, the date taken into consideration will be the date of the refund request by the customer.

A full refund (without penalty) will be issued only if Ville de Châteauguay cancels or changes the conditions of the latter before the beginning of the activity.

The City reserves its right to cancel or modify any activity whose number of participants does not reach the minimum required.

If the participant does not show up at the time and place of the activity, the City will not be held responsible and will not offer any refund.

Tickets for shows-conferences-cinema are not refundable or exchangeable except in case of cancellation by the City.

Please note that the City will charge a $ 40 fee for any pre-authorized checks or pre-authorized bank debit. These fees are in addition to the fees charged by your banking institution.

This refund policy is valid for all activities under the responsibility of the Ville de Châteauguay. Activities under the responsibility of organizations or associations, even if the registration is carried out via municipal tools (registration software, service counter, etc.), are not subject to the same rules and must comply with the Loi de la protection du consommateur.

Room Rentals

Ville de Châteauguay offers several rooms for rent and has places that can meet your needs. To support you in your projects, the City can count on a team which will meet your expectations and promote the unique experience sought. This guide has also been designed to help you plan and organize your activities.

Guide 2019

Last update: 2020-05-11 15:13